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Gloria Riddall Broker of Record/Owner
Alex Ocsai Broker/Owner
As Broker of Record and owner for Royal LePage Meadowtowne Realty, Gloria enjoys an excellent, industry-wide reputation as a highly skilled leader and entrepreneur. Licensed as a real estate agent, in Mississauga from 1980, Gloria leveraged her experience and expertise as a top seller for over 20 years and became the owner of Royal LePage Meadowtowne Realty, in 2003. Known for her energetic and unwavering determination to help others, Gloria has served as an exemplary and supportive mentor, nurturing over 250 salespeople and support team in five locations. Her integrity and unwavering commitment to her agents has resulted in a Brokerage that equips, supports and looks after the best interests of every member of the Meadowtowne team. Gloria’s success is attributed to a lifelong passion for entrepreneurship, together with a pattern of setting, attaining and exceeding personal goals. She is an ardent advocate and supporter of the Royal LePage Shelter Foundation, dedicated to supporting women’s & children’s shelters and educational programs to end domestic violence.
As the Broker/Owner of Meadowtowne Realty and Managing Broker of the Mississauga office, Alex has led the Brokerage to equip and supports agents to elevate, grow and refine their business. Alex is a person of vision and a sought-after mentor with a passion for new business development. His philosophy in life is to “act as though the world is watching” and his greatest motivation is to help others become all they can be. Alex excels at equipping agents to find strategies for success, and he is more interested in his agents establishing a strong career trajectory, than simply attaining momentary success. Trustworthy, focused, creative and dedicated, Alex believes that “Life isn’t about warming yourself at the fire…it’s about building the fire.” A self- professed music and nature enthusiast, Alex recharges by enjoying the solitude and skill of fly-fishing and playing the fiddle.
B Y T H E N U M B E R S 2% 17
NET AGENT GROWTH
AVERAGE ENDS PER AGENT
ROYAL LEPAGE MEADOWOTNE RANKS #34 OUT OF ALL BROKEAGES IN TORONTO REAGIONAL REAL ESTATE BOARD
(BASED ON SALES VOLUME)
COACHING, MENTORSHIP & DEVELOPMENT RESULTS
BROCK GONCHAR
2017 - 18 ends - GCI $188,874 2018 - 27 ends - GCI $264,792 - 50% increase (ends) 2019 - 52 ends - GCI $658,698 - 92.5% increase (ends) 2020 - 56 ends - GCI $828,248 - 7.5 % increase (ends) Averages 38 ends per year Number of transactions increased by 338% over the 4 years
BREANA MAHAMI
2018 - 3 ends - GCI $41,450 2019 - 19 ends- GCI $222,498 - 533% increase (ends) 2020 - 42 ends- GCI $589,912 - 121% increase (ends)
Averages 36 ends per year Number of transactions increased by 1,323% over 3 years
PINDER SINGH
2018 - 9 ends- GCI $59,417 2019 - 30 ends- GCI $311,316 - 233% increase (ends) 2020 - 37 ends- GCI $482,352 - 23% increase (ends)
Averages 23 ends per year Number of transactions increased by 711% over 3 years
Halton’s Women’s Place
Peel’s Women’s Interim Place
ALS Canada
Our donations provided freshly prepared frozen meals from the Lunch Box Café and we also donated gift cards as well. We are thrilled to know that we helped in providing lunch & dinners for 2 months for everyone at the Shelter.
We sponsored the Oakville & Milton District Real Estate Board Annual Charity Golf Tournament. Total raised for ALS $16,600 (main charity) as well $6,600 for Salvation Army Lighthouse Halton and March of Dimes Canada.
Proud supporter and donor for this organization that provides shelter, support and counselling to help abused women and their children.
The Georgetown Bread Basket
Light up the Hills
Home Instead Senior Care
As a continuous sponsor our realtors were accompanied with members of the community assisting in the set up of the lights as well as the sale of the raffle tickets. This event brings friends and families to embrace the spirit of the season. Its a celebration to bring hope and joy to everyone.
Our office collected many gift cards for The Georgetown Bread Basket. This initiative, with the help of their partners, acquired and distributed food for those in need. Our efforts assisted with $700 in gift cards.
Our office support team, realtors and community members purchased gifts for local seniors. This was a very special cause since seniors have been greatly affected by the health and social crisis during the pandemic.
World Vision
Milton Chamber/ Amazing Race
Eden Food For Change
We sponsored and volunteered at "'Twas the Bite Before Christmas Drive-Thru" event. A collaboration between first responders, local artists, community and businesses which handed breakfast and gifts via a drive-thru process in the Mississauga office plaza. There were $33,000 in donations for the food bank.
Proud sponsor of this global organization which provides children with access to basic clean water, healthcare, education and more. They help more than 4 million children in nearly 100 countries.
Sponsored a great team building experience. The race pits local teams against each other in series of unique challenges.
Hi red a Bus iness Deve lopment Manager and an Operat ions Manager
Thi s enhanced the Leadership Team whi ch i s composed of
Glor i a Ridda l l Al ex Ocsa i Me l i ssa Sa l azar Mi chae l Daca Ol i ver Matas Duncan McLeod
Melissa Salazar Sales Representative Business Development Manager
In her pivotal role as Business Development Manager, Melissa brings a unique and multi-faceted skillset to the Meadowtowne leadership team. She has a passion for training and marketing and utilizes her strong business acumen and interest in technology trends to provide agents with unparalleled support. Melissa has worked with several large, high ranking teams and her unwavering commitment, integrity and professional excellence has resulted in her being very well respected. Determined, energetic and creative, Melissa works tirelessly to seek out leading- edge systems and solutions for agents and teams and to foster market share growth for the Brokerage. She is the recipient of several industry awards and commendations, including the OREA YPN Leadership Award in 2018. With 26 years in the business, she is also an Ambassador for several Real Estate Conferences. Known as a tenacious social media networker, Melissa is an expert connector. Vivacious, enthusiastic and always optimistic, she finds her greatest fulfillment in helping others succeed. She wholeheartedly believes that,“The key to realizing a dream is to focus not on success, but on significance. Then even the small steps and little victories along your path will take on greater meaning.”
CREATE A STRATEGY, GOALS AND
OBJECTIVES FOR LEAD GENERATION
PARTNER WITH PRE CONSTRUCTION
ALLIANCES
MANAGE AND EXECUTE INTEGRATED
MARKETING INITIATIVES ON SOCIAL
MEDIA, WEBSITE, CONTENT
MARKETING, SPONSORSHIPS,
ADVERTISING, PR, AND INTERNAL
MARKETING.
ONE-ON-ONE MEETINGS WITH
AGENTS/TEAMS TO HELP GROW
THEIR BUSINESS
DEVELOPMENT AND EXECUTE
STRATEGIC INNOVATION PLANS
Michael Daca Operations Manager
Described as meticulous, detailed and analytical, Michael brings more than 13 years’ experience in real estate and a dynamic and varied skillset to his role as Brokerage Operations Manager. Known for his passion for process, efficiency and best business practices, Michael shows uncompromising dedication in everything he does. As a member of Meadowtowne’s Leadership Team, Michael oversees the design and implementation of all operational systems and technology platforms, ensuring that everyone is set up for success. Michael has Implemented, trained, and demonstrated various technology platforms to a variety of realtors and is the Royal LePage Sphere Ambassador for Meadowtowne Realty. Enthusiastic and proactive, Michael is self-motivated to always go above and beyond, and he sees every challenge as an opportunity for personal growth. Michael strives to achieve functional excellence on every level and is always researching the very latest in technology trends. His colleagues call him a “professional shopper” as he can often be found researching the latest gadget or technology to ensure agents stay at the leading- edge of operational functionality. Michael believes that true success is achieved when others thrive as a result of his organizational processes and practices.
OVERSEE AND MAINTAIN ALL
TECHNOLOGY SYSTEMS AND
PROCESS
AGENT TRAINING FOR
RLPSPHERE
SUPPORT TEAM DEVELOPMENT-
TRAINING ON NEW SOFTWARE,
IMPLEMENTATION AND
PROCESS
IDENTIFY AND IMPLEMENT
BUSINESS OPPORTUNITTIES,
TECHNOLGOY & SOFTWARE
ALL AGENT COMMUNICATION
ON BEHALF OF THE BROKERAGE
Weekly rlpSPHERE training is provided by 2 Managers to supplement the educational initiatives from Royal LePage
Canada in order to have increased adoption of the program.
All 29 support staff team and Managers have completed the rlpSPHERE Admin Success Plan
C L I C K H E R E T O V I E W
Management team met daily in order to provide clear rules and regulations and communications to our company
The leadership team were trendsetters within the real estate community with initiatives such as no open house policy before it was mandatory
Provided agents with safe protection showing kits
Added hand sanitizing stations in in high traffic areas and glass shields in reception workstation area upon their return
Printed signage in our office and at front doors for public safety
We were able to retain all of our staff on payroll
Provided full time support staff access to work remotely
Removal of monthly expenses for non essential services and no office fees
Implemented Royal LePagae Canada pandemic relief plan
Weekly video check-ins with all support staff
Featured on REM Magazine for our Leadership during the pandemic
Every Monday morning we prov ide severa l soc i a l t i l e for our agent s wi th ca l l s to act ion and hashtags for them to use in the i r market ing channe l s .
We collaborate and share with our Royal LePage offices in neighbouring market areas in order to have the most up to date information. This helps our realtors be in the know about trends in different markets. Our main speaker was Phil Soper and we invited 3 Royal LePage realtors who continue to have success with rlpSPHERE. It helped to build a stronger campaign for our weekly live rlpSPHERE workshops.
There were seven participating Royal LePage Brokerages who formed part of our 2021 Kick-off:
Crown Grand Valley Royal City Locations North Hiller Exchange Heartland & Wolle
C L I C K H E R E T O V I E W I N V I T E
Founding and only brokerage sponsor for the debut event of The Buzz Conference and continued as sponsor through the events. Alex Ocsai has hosted his own session and Melissa Salazar moderates panels, co-host networking and coffee chats.
M A R C H 2 5 - 2 6
M A R C H 2 5
Alex Ocsai moderating a panel: Getting Stuff Done Workshop. Guest speaker: Matthew Regan, Broker CEO Regan Real Estate Inc, Chef John Horn - Canoe Restaurant and District Executive Chef for Oliver & Bocacini Restaurants and Nancy Spotton, leadership transformation coach.
Canada Connect & Collaborate - Where Experience and Innovation Meet Royal LePage Meadowtowne Realty is a Silver Sponsor.
M A R C H 2 6
M A R C H 2 5 - 2 6
Melissa Salazar moderating workshop: Next Generation Realtors Blazing a New Path. Guest speakers: Brock Gonchar, Broker Royal LePage Meadowtowne, The Fulton Sisters C21 Percy Fulton, Tyler McLay Royal LePage Your Community and special guest.
Melissa Salazar is also organizing and moderating the networking post event on Clubhouse March 25th and 26th and having Royal LePage Canada be the main focus on Day 1.
Social Committees Paperless office EFT payments for internal and external realtors
Weekly zoom sales meeting Expert Series Skyslope Internet presence report Coaching 1-on-1 mentoring Brokerbay Google Suite Brokerage google file sharing platform Google analytics Google Business accounts
Electronic receipt of deposits Pre-Construction department
Weekly custom stats (number of showings to solds, percentage of sales in multiple offers) Monthly real estate stats covering 12 markets Business planning event for individual agents and teams with specialized coaches Weekly social media tiles provided to agents with calls to actions and hashtags
Marketing service support staff in each office Award and recognition program, including 5, 10 and 15 year anniversary to a special luncheon
I N P R O G R E S S . . .
Interactive Brochure
Internet Presence
Website
Final stages of testing interactive lifestyle brochures for all of our listings and will be featured on websites and realtor.ca
Final stages of coordinating a service which will give all our realtors an internet presence report on directories, social media, reviews and website. We have been testing and awaiting release date
We are in beta version of our new website with a main focus on attracting more business for our realtors - online lead generation. The agent section is created to focus on all of their services
Bowling Day Virtual Leadership Team trivia - get to know your leadership team Fun Friday virtual Bingo night and ugly Christmas sweater Delivered baked goods for support staff when they were working from home Work at home staff pajama day Valentine’s day gifts for support staff Meadowtowne’s 18th year Birthday celebration Remembrance Day - We sourced Munro Bagpiper from Scottland to climb a mountain and dedicate a special tribute for Royal LePage Meadowtowne Award Winner’s Luncheon at Lionhead’s Golf & Conference Centre All realtors and employees received a live Christmas wreath Administrators day gifts for support staff Birthday acknowledgment on our monthly e-newsletter and personal birthday card and a personal phone call from the owners Meal train programs for our own Meadotowne realtors and support team family that require medical assistance P E O P L E F I R S T
Chris Pitman Zoom Webinar Thirsty Thursday Cocktail Hour with Chris Leader Thirsty Thursday with Bruce Bowser Thirsty Thursday Virtual Cocktail Hour With Phil Soper
Quarantine cuties - pet day via zoom Brian Buffini and Phil Soper webinar Thirsty Thursday with Lisa Cavender Thirsty Thursday with Wade Webb Webinar with Phil Soper and Tim Hudak
Thirsty Thursday with Chris Pitman Thirsty Thursday with Storm Fletcher Coach Jeff Snow Real Deal Workshop Thirsty Thursday With Alicia Omand Thirsty Thursday with Vonny Fast Meadowtowne Introduces Remote monitoring and management software Zoom meeting with Simon Sham from S*C Accountants - PREC PREC Seminar with Mark Weisleder Halloween decor & costumes at all offices
P R O U D S U P P O R T E R O F
42 Meadowtowne rea l tors are cont r ibutors
The Leadership team act i ve l y share , at tend and engage v i a soc i a l medi a , workshops , presentat ions and webinars
Online
Royal LePage Leadership rlpNation Royal LePage Business Growth Strategies Royal LePagers
Clubhouse
Melissa Salazar is representing and attending the RLPNation initiatives with following the club and the topics and collaborating in their rooms
121 QA
Improving the services we provide to our agents is very important and therefore we participated in the survey and acted on relevant feedback
Events the Leadership Team have attended:
Royal LePage National Kickoff Meeting - Phil Soper, Carolyn Cheng, Jennifer Moss workplace expert and author - Alex Ocsai was a guest Broker
Ontario Broker Meeting Royal LePage Virtual Ontario Awards National Kickoff Top 10’s shared with brokers Royal LePage Leadership Summit
Royal Lepage National Chairman’s Club Royal LePage Virtual Success Summit Virtual National Sales Conference National Leadership Virtual Conference Part 3 Tech Times: Selling Virtually Staying Financially Healthy in Uncertain Times National Leadership Virtual Conference Part 2 National Leadership Virtual Conference Part 1 Ontario Awards Gala Royal Lepage Chairman’s Mastermind Ontario Awards Gala
Alex Ocsai arranged the introduction for the 3 guest speakers in the below webinars
The Economic Impacts of COVID-19 and Beyond Phil Soper, President & CEO | David Watt, Chief Economist, Canada, HSBC
Coping strategies for unprecedented times. Dr. Peter Nord, Chief Medical Officer - MedCan
Don’t Let COVID-19 Affect Your Health Long Term Phil Soper, President; CEO | Krista Scott-Dixon, PhD, Precision Nutrition, Director of Curriculum
Other Webinars we shared, engaged and or participated on
Royal LePage Team Leader Event with Richard Robbins and Phil Soper
Lead reporting in rlpSPHERE
Luxury Real Estate Trends; Opportunities During COVID-19 Phil Soper, President; CEO | Diane Hartley, President, Institute for Luxury Home Marketing | Tami Simms, Million Dollar Guild Member, Trainer, Institute for Luxury Home Marketing
Canada’s Economy and Housing Market Recovery Phil Soper, President; CEO | Beata Caranci, SVP; Chief Economist, TD Bank Group
Recruiting with rlpSPHERE
Customize Smart Campaigns for your brokerage
Level up your video production Cory Permack, Director of Marketing & Business Development, Permack and Associates, Royal LePage West Real Estate Services
Government and real estate in the time of pandemic Phil Soper, President & CEO | Stan Cho, Parliamentary Assistant to the Minister of Finance (Ontario) & Broker/Manager, Royal LePage New Concept, Toronto
Automate Smart Campaigns for your brokerage
Building a Pandemic Resilient Real Estate Business Phil Soper, President & CEO | Cailey Heaps Estrin, Heaps Estrin Real Estate Team, Royal LePage Real Estate Services Ltd | Simeon Papailias, Real Estate Centre Team, Royal LePage Signature Realty
Old Virtual vs. New Virtual Marketing Richard Robbins, RRI | Tara & Tom Lyons, Royal LePage ProAlliance Realty
rlpSPHERE website customizations for recruiting
The Struggle with Video and Self-Filming + Working Remotely as a REALTOR in a Digital World Danny Wood
Supporting First Time Homebuyers through COVID-19 Phil Soper, President & CEO | Stuart Levings, President & CEO, Genworth MI Canada
Tech Times: Selling Virtually Matthew Ferrara - Philosopher, Speaker, Writer - The Learning Network, LLC
Lead routing in rlpSPHERE
Staying Financially Healthy in Uncertain Times Carolyn Verner, Director, Broker Services
Time Well Spent: Rethinking Your Communications Matthew Ferrara - Philosopher, Speaker, Writer - The Learning Network, LLC
Progress in a Time of Crisis - And Our Way Forward Phil Soper, President & CEO | Tim Hudak, CEO, Ontario Real Estate Association (OREA), Sean Morrison, Past President, OREA
Real Estate Law During COVID-19 Phil Soper, President & CEO | Max Cohen, senior partner practicing corporate/ commercial and real estate law with Cohen LLP
Stay Always Inspiring – A You-Shaped Recovery! Matthew Ferrara - Philosopher, Speaker, Writer - The Learning Network, LLC
Creating Order Out Of Chaos: Helping the Royal LePage Family Thrive In The Age Of The Coronavirus Nicky Billou, ecircle Academy
Supporting You & Your Clients: Mortgages During COVID-19 Phil Soper, President & CEO | Rene Quercia, VP Mobile Mortgage Specialists, TD Canada Trust
Personalizing rlpSPHERE websites Royal LePage Learning Services
Not just survive, the power to thrive! Phil Soper, President & CEO | Brian Buffini, Buffini and Company
A Safe Haven During Unsafe Times Shanan Spencer-Brown, Executive Director, Royal LePage Shelter Foundation
Leading Through a Crisis with Confidence Kathleen Black, Kathleen Black Coaching & Consulting
CREA's COVID-19 Strategy & You Phil Soper, President & CEO | Jason Stephen, CREA President | Costa Poulopoulos, CREA President- Elect
The Do's and Don'ts of Marketing During A Pandemic Andrew Fogliato, Owner, Just Sell Homes
Connect, Collaborate and Get Organized with the Google Tools You Already Have. Royal LePage Learning Services: Mike Wrobel, Manager; France Raymond & Ariane McCourt, Learning Consultants
Staying Positive During COVID-19 Phil Soper, President & CEO | Chris Leader, President, Leader's Edge Training
Extraordinary Marketing in an Extraordinary Time Peter Schravemade, Co-Founder, BoxBrownie.com – the world's fastest growing property technology
Best COVID-19 Practices for Working with Buyers and Sellers Sandra Kirkland, Broker and Manager of Professional Development, Royal LePage Real Estate Services Ltd.
Staying Positive & Productive During COVID-19 Phil Soper, President & CEO | Richard Robbins, CEO, Richard Robbins International
P R O V I D E R S W E U S E
rlpSPHERE Recruiting database is on Sphere and building communication templates.
T D B A N K - M O R T G A G E R E P R E S E N T A T I V E S I N H O U S E T E A M I N O U R O F F I C E S M O V E S N A P - H A D R E P R E S E N T A T I V E J O I N O U R Z O O M O F F I C E M E E T I N G S T O D I S C U S S S E R V I C E S O R U P D A T E S T I F F A N Y & C O - O U R S P E C I A L R E C O G N I T I O N O F 1 0 A N D 1 5 Y E A R S I N T H E C O M P A N Y R E C E I V E A T I F F A N Y G I F T D O C U S I G N Q U I C K B O O K S L O N E WO L F T E L U S B R A N D D R I V E N M E D I A C A N A D A P O S T J U S T S E L L H O M E S A V I V A E N E R C A R E T E L D O N 1 - 8 0 0 - G O T - J U N K S A G E N M E D C A N C L I N I C
All full time and part time agent support staff as well as our Managers have completed and received certificate for RLPSphere Admin Success training
C L I C K H E R E T O V I E W
Smart Leads On-line lead management program implemented at Meadowtowne as well as referrals distributed to agents participating in the program
Royal LePage Red Market Purchase of office supplies such as presentation folders , Covid supplies and lockboxes which have the Royal LePage logo
Management Team
Arbitrator for Oakville Milton & District Real Estate Board (current) Arbitration Committee Toronto Regional Real Estate Board (current) Director of FIABCI (International Real Estate Federation) (2019-2020) YPN OREA Committee (2018-2019) OREA YPN 2018 Award Winner Past President of Oakville Milton & District Real Estate Board (2020)
Meadowtowne Agents
Milton Director and Senior Oakville Milton & District Real Estate Board (current) Director for Brampton Real Estate Board (2020 and current for Special Events & Public Relations and Building Task Force) Discipline Committee for Brampton Real Estate Board (current) Government Relations Committee for Brampton Real Estate Board - current Director of Guelph & District Association of Realtors (Government & Commercial Task Force & Bi-Law Committees - all 3 current) GTA West for Toronto Regional Real Estate Board (current) Government Relations West Committee for Toronto Regional Real Estate Board (2021) Government Relations West Ambassador Toronto Real Estate (2020) Communications and Marketing for Ontario Real Estate Board (2019-2020)
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